Click the Mail tab on the bottom of the screen so you are viewing your mailbox.Outlook 2016/2013 for Windows Removing an address from your auto-complete list or use the up and down arrows on your keyboard, select the email address you would like to remove from the suggested contacts list. Click the " X" at the right on each address.In the To: field, start typing an email address.In webmail, click the New button to start composing a new email.Office 365 Webmail (OWA) Removing an address from your auto-complete list If you delete an entry or remove all entries from the auto-complete list, there is no way to recover this. Note: Your auto-complete list is not backed up. You can refer to the following steps to remove an address from this list or clear the entire list. You may enter the wrong address for a recipient or the recipient changes their address. When you type the first 3 characters in the To: field, Outlook will show the nicknames and automatic completion cache as a pull down list which are the recent addresses resolved and sent.
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